Thomas Ralph Games


Conditions of Use

Conditions of sale

I am Thomas Ralph t/a Thomas Ralph Games. My address is c/o 7 Hazelwood Drive, Glanmire, Co. Cork, Republic of Ireland.

Placing an order on this site constitutes an offer to purchase the chosen items and an acceptance of these terms and conditions, which offer I may accept or decline. I may decline an order for any reason or no reason at all, and if I do so, I will refund any payment you have made in connection with that order. I will accept an order by sending you an email saying so, or by dispatching the goods. At that time, and only then, a contract will come into place between us. Please particularly note that this site is not for use by commercial traders or resellers and any order which is suspected to be for commercial or resale use will be cancelled.

Title and risk in goods passes to you when the goods are deposited with the shipping agent. You are advised to purchase insurance.

Any comments you place in the comments box shall not override these conditions.

You have until 7 working days after the day after the day you receive the goods to cancel any order you make from this site. Legally, you are not entitled to cancel part of the order, but I will normally accept requests to cancel part of an order. To cancel an order, please email support@thomasralphgames.ie quoting the order number, and you will be given further instructions. If you cancel an order after it has been partially or completely dispatched, you are liable to bear the cost of returning the goods to me, unless the goods are not as described or faulty.

In the event that goods are returned in line with this policy, the price of the goods will be refunded to you by the original method of payment. Postage and handling costs will not be refunded, except where goods are not as described or faulty.

I do not charge VAT on any purchase from this website as I am under the registration threshold. I am unable to control what taxes, customs duties, importation fees, etc. may be charged to you by your country's authorities. Any such charges will be payable by you. In the event goods are returned to me undelivered for any reason outside my control, whether because a charge has not been paid, they have not been collected, or otherwise, I will contact you to establish whether you wish to pay for the goods to be resent, or to have the price refunded excluding postage and handling costs.

Nothing in this policy affects your statutory rights.

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